PointClickCare (PCC) is currently looking for a motivated individual to join our Customer Support team. The Customer Support team is instrumental in helping provide technical operations support for software applications that are changing healthcare across the country. Solutions Analysts are a passionate group of quick learners who provide excellent customer service to our

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

Our Support team provides end user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service then, we certainly have the right opportunity for you! PointClickC

Reporting to the Manager of Financial Planning and Analysis, the Senior Financial Analyst, FP&A will partner with finance and business stakeholders of the organization to support various financial and business planning initiatives for assigned market and business functions. The incumbent will also develop meaningful financial forecast models and conduct in depth financial

Do you enjoy training and teaching others? Can you make explaining a new technology solution sound easy and exciting for end users of different technical skills? If so, we're looking for a candidate that loves working with customers and is passionate in helping them understand and learn software solutions that will help transform their day to day workflows and practices!

Pricing and Financial Modeling (30 40% of working time) Develop and implement complex fee schedules based on real time and historical healthcare data. Forecast revenue and assess the financial impact of different pricing models. Collaborate with sales teams to develop customized pricing methodologies based on ROI analysis. Conduct in depth financial analysis on national d

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla

You are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate for the customers when working or escalating high priority cases and issues. In this role, it is equally important to accura

T he Senior MSSQL DBA plays an important role as part of a growing team that is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud based database infrastructure that our mission critical SaaS application runs on. Key Responsibilities Manage and operate large scale production database systems across multiple Azure regions. Provide di

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

Perform research, experimentation, and related engineering to design, build and evaluate machine learning and NLP based models to be deployed into production environments, Tasks may include (for example) data collection, data cleaning, data analysis, model training, development, and evaluation, and scaling up the system. Required Experience Master's degree or equivalent e