Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX) Assists in analyzing operational and reporting systems and translates the insight into actionable plans for the organization and each property Audits systems & reviews reports understanding gaps in performance execution of brand and service standards Assists with guest ser

Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with P

Maintains stock by assisting the chefs in keeping the kitchens in full working order; retrieving stock, and keeping all cooking and serving utensils and plates clean & sanitary at all times Organizes, rinses, and runs dishes and utensils through dishwasher; unloads and organizes per set guidelines Ensures safe and clean work area by following sanitation standards and proc

Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in ac

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Assist the Director in forecasting and executing departmental and safety budget Develop and maintain inspection programs to support the waterpark operation Assists in managing the department including; maintaining strong team atmosphere, scheduling, conducting training, general purchasing, and cleanliness program Assists in developing Managers, Supervisors and Lifeguards

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patron

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing Develops and manages labor, COS, and expense budgets Manages staff including employee training programs, scheduling and employee relations Oversees sales functions including POS system, cash

At Great Wolf the Director of Finance is a business partner responsible for delivering financial results for the lodge, internal controls and loss prevention, and reporting and analytics. Essential Duties & Responsibilities Develops financial strategies by analyzing and forecasting business trends; ensuring there is a clear financial agenda, making course corrections, hav

Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash handling func

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded. Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office. Provides coaching, encouragement, and recognition to pack members when

Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary Assists Room Attendant including removing linens and trash Assists with cleaning guest rooms and making beds as needed Transports dirty linen from departed rooms to laundry department Transports clean bath and bed linen from laundry to storerooms Keeps storerooms clean, free of tras

Pay $14 per hour The Public Area Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining common areas of the resort. Essential Duties Responsibilities Vacuums, dusts, and cleans public areas including, but not limited to floors, carpets, restrooms, waterpar