Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises Fills in security related job assignments Runs routine inspections of the hotel premises Acts promptly in the event of a circumstance that requires attention Assists Management in dealing with any incidents that arise wit

Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash handling func

Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary Assists Room Attendant including removing linens and trash Assists with cleaning guest rooms and making beds as needed Transports dirty linen from departed rooms to laundry department Transports clean bath and bed linen from laundry to storerooms Keeps storerooms clean, free of tras

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Responsible for the daily operation of all retail areas including gift shops and attractions Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring

Personally interact with Great Wolf Lodge guests Willingness to perform child friendly promotional activities on site and in the community Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences consistently according to Standard Operating procedures Perform high energy brand events/e

Read, interpret and follow with Banquet Event Orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager Participate in event setup including; moving and setting tables and chairs, buffet setup, side stations, etc. Prepare table settings, condiments, beverages, etc. for the function as dictated Communicate with Banquet Captain and/or Manager thro

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage

Adheres to preventative maintenance schedule for waterpark equipment (pools, pumps, motors, slides) Conducts daily inspections of all Waterpark mechanical systems and attractions; perform general maintenance and repairs as necessary Documents maintenance actions, including system or equipment irregularities that require monitoring Responsible for the cleanliness and safe

Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and

Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in ac

Assist the Director in forecasting and executing departmental and safety budget Develop and maintain inspection programs to support the waterpark operation Assists in managing the department including; maintaining strong team atmosphere, scheduling, conducting training, general purchasing, and cleanliness program Assists in developing Managers, Supervisors and Lifeguards

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing Develops and manages labor, COS, and expense budgets Manages staff including employee training programs, scheduling and employee relations Oversees sales functions including POS system, cash

At Great Wolf the Director of Finance is a business partner responsible for delivering financial results for the lodge, internal controls and loss prevention, and reporting and analytics. Essential Duties & Responsibilities Develops financial strategies by analyzing and forecasting business trends; ensuring there is a clear financial agenda, making course corrections, hav