Engineers will be responsible for aiding to keep the system up for all the mission critical systems deployed across the world. Work closely with CMSO (customer facing teams) and Software Engineers/Testers to monitor and respond to various alerts/system performance, follow up on issues raised, and continually work to optimize and improve the performance, security and relia

involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre and Post Sales teams to align the requirements with customer solution needs. Leading and defendin

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi

Swing Shift Wed Sat, 12 00 pm 10 30 pm (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizing the pro

. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video product portfolio and the integration to the customers network. The specific job responsibilities include the following below. Diagnosing and resolving customer issues through incident (tickets) and direct cust

Maintain and enhance Technical Operations reporting on Uptime, Productivity, Root Cause sources, Environment Performance, and other relevant statistics in alignment with the guidance provided by the Senior Director of Technical Operations. Collaborate with Technical Operations Management to update project status documentation through direct communication and status update

TheDatabase Administrator is responsible for configuring, troubleshooting, and maintaining the company's Production and Development environment databases in a consistent fashion. They will work with Development to improve the design and performance of our MySQL schemas. The holders of this role will be collectively responsible for owning, tracking, and resolving all datab

The Implementation and Inventory Specialist will work closely with different departments to maintain an inventory of all equipment, hardware, software and supplies for New Markets and DRN Agents. In addition, receiving, organizing and maintaining all hardware that is shipped and received from the Fort Worth office. The Implementation and Inventory Specialist will also tes

Work along side our Customer Experience team to assist with the coordination between Sales, Systems Integration, centralized support, and product group. Troubleshoot system failures that may be a result of hardware failure, network or software configuration issues. Diagnose technical issues and determining proper solutions. Provide high level training for administrators e

Primarily focus on developing robust backend components, while collaborating with frontend teams to ensure seamless integration and functionality across the software stack. Develop both frontend and backend components, encompassing the complete software stack. Design streamlined and efficient architectures to meet customer requirements and optimize system performance. Bui

Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos Ability to reliably travel throughout the assigned territory, sometimes with minimal notice The Sales Engineer shall have the responsibility to cover the following territory Austin TX, San Antonio TX and additional territories as assigned 50 70%+ travel primarily within your assign

Are you a business operations / change management professional with software project management experience looking to support a strategic, operational team? Do you have experience providing cross functional program / initiative leadership in the communications industry? If so, Motorola Solutions has a great opportunity for you! Scope of Responsibilities / Expectations In

We are looking for an experienced Product Manager with a track record of successfully creating and launching products and services, and who is both customer focused and technology savvy. Candidates must also be creative and highly analytical, able to work effectively in a matrix organization, easily adaptable to new processes and new ways of working in order to meet the e

This position will lead the global online content development and design teams. You will establish guidelines around developing online training and dynamic visual content that is used by customers, partners, and employees. You will work closely with department stakeholders to set priorities driven by the company's growth objectives. You will be responsible for bringing in