The City:

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the following values:

• People First - Giving priority to others
• Respect - Treating others with courtesy and dignity
• Integrity - Serving with honesty, trust and hard work
• Deliver - Following through on commitments while exceeding expectations
• Excel - Creating an innovative and improving work environment

The purpose of this position is to the ensure safety of customers in and around swimming pool areas. This is accomplished by overseeing the activities of lifeguards, conducting lifeguard training, visually scanning swimming pool areas, identifying distressed swimmers or customers, performing in-water rescues and assists as necessary, completing CPR when appropriate and providing first aid care to customers. Other duties may include providing customer service support, maintaining swimming pools and equipment, managing swimming pool chemicals, assisting with locker room and bathroom maintenance and interfacing with other City employees and citizens. This position provides direction to other employees

This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.

• Ensures the safety of customers at City aquatic facilities by visually scanning all areas of the aquatic facility, determining whether customers are in distress, performing in-water rescues and assists when necessary, providing first aid to customers when appropriate and completing CPR for rescued customers when necessary.
  

• Provides lifeguard training by completing in-service sessions as scheduled, illustrating safe procedures for completing in-water rescues, teaching lifeguards according to Red Cross policies and procedures and evaluating lifeguards on skill assessments.
  
• Oversees lifeguard activities by determining which swimming pool locations are best suited for observing pool areas, assigning lifeguards to a designated location, calculating work and down time for each lifeguard, relieving lifeguards for breaks, ensuring that lifeguards remain alert, responding to employee concerns and inquiries and providing assistance when appropriate or requested.
  
• Provides customer service support by offering assistance to customers, responding to customer inquiries, addressing customer concerns or problems, educating customers on facility rules and procedures and directing customers to appropriate persons and areas.
  
• Manages swimming pool chemicals by checking swimming pool chemicals regularly, retrieving chemicals from storage, determining which chemicals need to be added or replenished, adding the appropriate chemicals to maintain safe swimming conditions and ensuring swimming pool equipment is operating correctly.
  
• Ensures the sanitization of aquatic facilities by disinfecting bathrooms with the appropriate cleaners, sweeping and mopping floors, picking up debris from patron areas, gathering lost items, ensuring appropriate chemicals are added to swimming pool water and providing assistance to lifeguards when necessary.

Education & Experience
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• High School diploma or equivalent plus less than one (1) year of relevant work experience

• American Red Cross Lifeguard Certification
• American Red Cross Lifeguard Instructor Certification (ability to obtain within 6 months of hire)
• Certified Pool Operator License (ability to obtain within 6 months of hire)

Overall Physical Strength Demands
Heavy - Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

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