Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Summary of Responsibilities:

Reporting to the Pyramid Restaurant & Bar Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Supervise the Pyramid Restaurant & Bar team in all aspects of the department and ensure service standards are followed
• Maximize revenues by upselling and following budget guidelines
• Handle guest concerns, reacting quickly and professionally
• Balance operational and Colleague needs
• Have full knowledge of all menus and promotions
• Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Pyramid Restaurant & Bar

Qualifications:

• Previous Food and Beverage leadership experience required
• Valid TABC & Food Handlers Certification required
• Previous Point of Sale system experience required
• Computer literate in Microsoft Window applications required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 25 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

What's in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities