Summary Floor Technician is responsible for floor maintenance, restoration, and the operation of industrial floor care equipment. Essential Functions Maintains knowledge of principles of hard surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing Operate various types of ind

The Cost Control Analyst will report to the Project Controls Manager with a focus on project cost controls. The Cost Control Analyst will coordinate with Project Managers (PMs) to update weekly cost forecasts for Growth CAPEX projects as well as CAPEX forecasting for annual budgets and quarterly reforecast. Works with Engineering Project Managers to provide project cost c

Ensures a positive and exemplary experience with all patients by focusing on patient experience, satisfaction, and resolution Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about products and services to customers Resolve customer complaints and concerns in a timely and effective manner Document cu

(including but not limited to) Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and p ages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For

Ensures a positive and exemplary experience with all patients by focusing on patient experience, satisfaction, and resolution Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about products and services to customers Resolve customer complaints and concerns in a timely and effective manner Document cu

(including but not limited to) Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prepa

(including but not limited to) Works closely with TxO Application Manager and Medical Librarian to effectively and efficiently support content and record management environments. Manages the lifecycle of Texas Oncology policies/guidelines/forms to ensure accuracy including template usage; reference documents; timely review and approval; attestations; etc. Communicates cle

Conducts medical home visits on established Bridges in Complex Care patients performing a hands on exam at each visit Conducts urgent / acute visits on established Bridges in Complex Care patients with the goal of keeping the patient out of the hospital in order to receive the best medical care at home Provides ongoing assessments of the impact of life limiting chronic il

Ability to work on sensitive subject matter with the highest level of discretion. Review and approve or deny PTO requests as well as track PTO. Responsible for updating the IEX schedules for all PTO including unscheduled absences (Phone Team only) Assist direct Manager/Supervisor in yearly annual reviews. Balance customer assignments within the team to ensure service leve

Ensure quality customer service for internal and external customers with focus on needs identification, problem solving and partnering with billing and eligibility specialists. Monitor delegated customer service issues to ensure timely and accurate resolution. Use appropriate communication techniques when responding to customers, particularly in stressful situations. Plac

Supervises, analyzes, authorizes and directs the work activities for assigned employees Analyzes team performance results by reviewing productivity and quality of work performed by assigned unit Supervises and plans monthly team meetings Meets with individual staff members regularly to assess and align performance goals to ensure staff members are on schedule in attaining

Determine that the case is assigned to the appropriate team for review (e.g., Medicare, Medicaid, Commercial) Validate that cases/requests for services require additional research Identify and utilize appropriate resources to conduct non clinical research (e.g., benefit documents, evidence of coverage, state/federal mandates, online resources) Prioritize cases based on ap

Supervise Eligibility Representatives in their daily job functions to ensure files are applied timely and all turnaround times and quality standards are met and/or exceeded Telephonically assist our member eligibility or group questions & verify enrollment status Assist the team in meeting production standards Meet and exceed department quality audits and provides coachin

Coordinate and supervise daily/weekly/monthly activities of a 15 person team including setting priorities for the team to ensure task completion and performance goals are met. Coordinate work activities with other supervisors, managers, departments, etc. Identify and resolve operational problems using defined processes, expertise and judgment. Provide coaching, feedback,

You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. At UnitedHealthcare , we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow,