s within deadlines. Strong problem solving skills to resolve complex customer issues and identify root causes of problems and develop solutions to prevent them from happening again. Proficient in contact center software, including call center management systems, customer relationship management (CRM) software, and workforce management software. Provide effective coaching a

The essential duties and responsibilities (including but not limited to) Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance wit

(including but not limited to) Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and p ages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For

Who We Are Millwood Hospital (a UHS affiliated hospital) is a 134 bed mental health facility that provides inpatient and outpatient mental health and chemical dependency treatment. Millwood's caring, and multidisciplinary staff has successfully provided inpatient and outpatient mental health and chemical dependency care to children, adolescents, adults, and senior adults

Completes telephonic outreach to DSNP/CSNP members utilizing multiple outreach modes including auto dialer, manual and inbound calls Educates member on gaps in care and assists with closure of gaps, including scheduling provider appointments Assists members with social determinants of health and links to community resources Ensures member has access to PCP Outreaches memb

Greet patients as they arrive and manages 20 minute wait time Assist patient with intake processes including copying required documents Collect co payments, co insurance and deductibles and issues receipts Manage cashier box and daily deposits according to company policies Process walk in patients and visitors Answer phones and schedule appointments Manage medical records

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company

Responsible for performing a wide range of complex secretarial duties and coordinating a multitude of office procedures. Serves as primary administrative support to leadership team managers with projects and special assignments as needed. Provide back up support to other administrative support personnel as needed. Required Skills High school diploma or equivalent required

Develops and updates project schedules in accordance with Company guidelines and applicable client standards and requirements Proactively monitors project status activities Works with project management and functional leads to adjust scheduled activities Identifies and assess critical path and activities with minimal float Creates reports on projects status and reports as

The Clinic Staff Assistant I Float is a position that floats to various clinics and satellite clinics.This job directly interacts with patients on the phone and/or face to face to support the front office operations of the outpatient clinics; works under close supervision to learn and demonstrate proficiency in a minimum of one (1) clinical front office operation within 6

The Compliance Analyst II works under minimal supervision to manage payor and perform compliance assurance/effectiveness reviews of various functions and activities of SWHR. Conducts complex assurance activities to determine departmental/unit/program adherence to internal controls, education/training requirements and compliance with established policies and procedures. Th

Clinic Staff Assistant I staff perform clinic front office operation workflows such as patient registration, scheduling, insurance benefit verification, internal and external referral management, answer inbound phone lines and document patient telephone encounters, as well as point of service collections and patient check in and check out. Job Duties Learn and demonstrate

Clinic Staff Assistant I staff perform clinic front office operation workflows such as patient registration, scheduling, insurance benefit verification, internal and external referral management, answer inbound phone lines and document patient telephone encounters, as well as point of service collections and patient check in and check out. Job Duties Learn and demonstrate

Clinic Staff Assistant I staff perform clinic front office operation workflows such as patient registration, scheduling, insurance benefit verification, internal and external referral management, answer inbound phone lines and document patient telephone encounters, as well as point of service collections and patient check in and check out. Job Duties Learn and demonstrate